Terms and Conditions

pagebase.dev: Website Creation for Small Businesses

Last updated: September 2026

§ 1 Scope of Application

(1) These Terms and Conditions apply to all contracts between W. Wolff, Berlin (hereinafter “Provider”) and the Customer for the creation of websites as well as related hosting and maintenance services via the platform pagebase.dev.

(2) Deviating terms and conditions of the Customer shall not be recognised unless the Provider expressly agrees to their validity in writing.

(3) The Customer is a consumer insofar as the purpose of the ordered services cannot be attributed to their commercial or self-employed professional activity. An entrepreneur is any natural or legal person who, upon conclusion of the contract, is acting in the exercise of their commercial or self-employed professional activity.

§ 2 Scope of Services

2.1 Website Creation

The Provider creates a customised website for the Customer based on the information and materials provided by the Customer. The scope of services includes:

Concept and design of the website
Technical implementation and programming
Responsive optimisation for mobile devices
Basic search engine optimisation (SEO)
Setup of an SSL certificate
Integration of content provided by the Customer (texts, images, logos)

2.2 Managed Service and Hosting

Depending on the agreed scope, the Provider offers a managed operating setup for the website. This may include:

Provision of web space on a server
SSL certificate and launch setup
Managed domain setup or forwarding support
Technical maintenance and security updates
Performance optimisation for assets and delivery
Analytics, reporting, and email support according to the agreed scope

Hosting, ongoing support, and any source-code handover are determined by the individual project agreement.

2.3 Customer’s Cooperation Obligations

The Customer shall provide the Provider with all materials required for website creation (texts, images, logos) in a timely manner. Delays caused by late delivery of materials shall extend the delivery periods accordingly.

§ 3 Individual Project Agreements

The scope, remuneration, payment schedule, and any ongoing services are set out in the individual project agreement. The website contact form is used to make a non-binding inquiry; it does not place an order or initiate a payment or subscription.

Existing project agreements remain unaffected by the removal of the online ordering flow. The statutory right of withdrawal for consumers (§ 7) remains unaffected.

§ 4 Delivery and Revisions

4.1 Delivery Times

Project kick-off: according to the individual agreement and availability of required materials
Completion and going live: according to project scope and agreed delivery schedule

These timeframes are indicative. For more complex projects or delayed material delivery, timeframes may be extended.

4.2 Revision Process

(1) During implementation, the Customer has the opportunity to communicate change requests within the agreed project scope.

(2) Up to two revision rounds are included in the scope of services. Each round includes reasonable adjustments to design and content.

(3) Additional revisions or fundamental redesigns will be charged based on effort and agreed with the Customer in advance.

4.3 Acceptance

(1) The Customer is obligated to review the completed website within 14 days of handover and report any defects.

(2) If no feedback is received within this period, the website shall be deemed accepted.

§ 5 Intellectual Property and Usage Rights

5.1 Ownership of Generated Code

(1) The Provider retains all intellectual property rights, including copyright, in the generated website code, templates, design systems, and underlying technology.

(2) At no point does the Customer acquire ownership of the Provider’s pre-existing tools, frameworks, or reusable components. For managed projects, the purchase of website creation services constitutes the grant of a licence, not a transfer of ownership.

5.2 Licence Grant

(1) Upon full payment, the Customer receives a non-exclusive, non-transferable licence to use the created website for its intended purpose (publication and operation under the agreed domain) within the managed setup provided by the Provider.

(2) This licence remains in effect for as long as the Customer maintains an active managed service or hosting relationship with the Provider.

(3) In the standard setup, the licence does not include the right to self-host, extract, copy, redistribute, or re-use the generated source code outside of the hosting or managed setup provided by the Provider.

(4) If source-code handover is individually agreed and the Customer has paid in full, the Provider will deliver the project-specific source code, build output, and handover documentation. Where a domain is managed by the Provider on the Customer’s behalf, the Provider will also support the transfer of control for that domain. The Customer receives a perpetual right to use, modify, and self-host the delivered project-specific website code. Pre-existing Provider tools, frameworks, reusable components, and third-party licensed components remain subject to their respective rights and licences.

(5) Unless expressly agreed otherwise, the agreed source-code handover covers delivery and the rights described above, but does not include ongoing hosting, monitoring, maintenance, updates, or support after handover.

5.3 Customer Content

(1) All rights to content provided by the Customer (texts, images, logos, brand assets) remain exclusively with the Customer.

(2) The Customer warrants that they are entitled to use these materials and grants the Provider a limited licence to use them solely for the purpose of creating, operating, and where applicable handing over the website.

(3) Upon termination of the contract, the Customer may request an export of their content (texts, images, media). The Provider will make this available within 30 days of the request.

5.4 Licensed Components

Insofar as third-party components (e.g., stock photos, fonts, open-source libraries) are used in the creation, the Provider will inform the Customer of any applicable licence terms.

5.5 Termination of Licence

(1) Upon termination of the managed hosting contract for a managed project, the licence to use the hosted website expires. The website will be taken offline at the end of the paid managed period.

(2) The Customer retains the right to export their own content as described in § 5.3(3). Rights granted under a fully paid source-code handover agreement remain unaffected.

5.6 Reference Right

The Provider may reference the created website for portfolio purposes and use screenshots, unless the Customer objects.

§ 6 Contract Duration and Termination

6.1 Website Creation

The contract for website creation is a one-time contract for work and services (Werkvertrag under German law) and ends upon acceptance of the website.

6.2 Managed Service Contract

The start date, duration, renewal, and termination of any hosting or maintenance services are set out in the individual agreement. Such services are provided only if agreed. A source-code handover does not include ongoing hosting, maintenance, or support unless separately agreed.

6.3 Extraordinary Termination

The right to extraordinary termination for good cause remains unaffected.

§ 7 Right of Withdrawal for Consumers

7.1 Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us

W. Wolff
Email: [email protected]

of your decision to withdraw from this contract by an unequivocal statement (e.g., via email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

7.2 Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and at the latest within fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested that the services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

7.3 Expiry of the Right of Withdrawal

The right of withdrawal expires for a contract for the provision of services if the Provider has fully performed the service and only began performance after the consumer gave express consent and simultaneously acknowledged that they would lose their right of withdrawal upon complete performance of the contract.

7.4 Model Withdrawal Form

(If you want to withdraw from the contract, please complete this form and return it.)

To:
W. Wolff
Email: [email protected]

I/We () hereby give notice that I/We () withdraw from my/our (*) contract for the provision of the following service:

Ordered on () / received on (): _________________________________

Name of consumer(s): _________________________________

Address of consumer(s): _________________________________

Signature of consumer(s) (only if this form is notified on paper): _________________________________

Date: _________________________________

(*) Delete as appropriate.

§ 8 Cancellation and Refunds

Note: The following provisions apply to entrepreneurs and to consumers after expiry of the withdrawal period pursuant to § 7. The statutory right of withdrawal for consumers remains unaffected.

8.1 Before Work Commences

For cancellation before work begins, any claims for remuneration or refunds are governed by the individual agreement and applicable law.

8.2 After Work Commences

After website creation has begun, refunds will be made proportionally based on services already rendered. This does not apply to consumers exercising their right of withdrawal pursuant to § 7.

8.3 Managed Service Refunds

Managed service fees already paid will not be refunded on a pro-rata basis upon ordinary termination. The managed service remains available until the end of the paid period. When consumers exercise their right of withdrawal, a pro-rata refund will be made for the unused period.

§ 9 Defect Claims and Warranty

9.1 Website Creation (Contract for Work and Services)

(1) The Provider warrants that the created website complies with the agreed requirements and is free from defects that eliminate or reduce its value or fitness for purpose.

(2) Defects must be reported to the Provider in writing immediately upon discovery.

(3) In the event of a defect, the Provider has the right to subsequent performance. The Provider may, at its discretion, either remedy the defect or provide new, defect-free performance.

(4) If subsequent performance fails, the Customer may, at their discretion, demand a reduction of the remuneration or withdraw from the contract. Subsequent performance is deemed to have failed after the second unsuccessful attempt.

(5) The warranty period is two years for consumers and one year for entrepreneurs, commencing from acceptance of the website.

9.2 Hosting (Service Contract)

For hosting, the statutory warranty provisions for service contracts apply. The Provider owes the availability of hosting services in accordance with § 2.2.

§ 10 Liability

10.1 Limitation of Liability

(1) The Provider shall be fully liable for damages arising from injury to life, body, or health, as well as for damages caused intentionally or through gross negligence.

(2) In cases of slightly negligent breach of essential contractual obligations (cardinal obligations), liability shall be limited in amount to the foreseeable damage typical of the contract.

(3) Otherwise, liability for slight negligence is excluded.

(4) The above limitations of liability apply to consumers only to the extent permitted by law.

10.2 Hosting Availability

The Provider endeavours to achieve server availability of 99%. Short-term outages for maintenance work or due to force majeure shall not give rise to any liability.

10.3 Customer Content

The Customer is solely responsible for the legality of the content provided by the Customer.

§ 11 Data Protection

The collection and processing of personal data is carried out in accordance with our Privacy Policy. The processing of personal data for contract fulfilment is based on Art. 6(1)(b) GDPR.

§ 12 Final Provisions

12.1 Applicable Law

The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers with habitual residence in the EU, mandatory consumer protection provisions of their country of residence remain unaffected.

12.2 Place of Jurisdiction

If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction shall be Berlin. For consumers, the statutory jurisdiction rules apply.

12.3 Severability Clause

Should individual provisions of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.

12.4 Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. Our email address is: [email protected].

12.5 Consumer Dispute Resolution

We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG, German Consumer Dispute Resolution Act).

Contact

W. Wolff
Berlin, Germany
Email: [email protected]
Business Identification Number (W-IdNr): DE323361726
Web: https://pagebase.dev

These Terms and Conditions were last updated in February 2026.